Refund policy
UKsBestDesigns
Return and Refund policy
Returns will only be accepted within 14 days of purchase
We do not accept returns for change of mind, we only accept returns if the item is damaged or faulty, This is because items are made to order.
To start a return, you can contact us at Enquiries@uksbestdesigns.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Enquiries@uksbestdesigns.com
Restocking Fee
There will be no restocking fees to customers.
No final sale items
Items such as perishable, custom, (INCLUDING CUSTOM LOGOS) or personal care items, or items with large discounts are not Eligible for return
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Enquiries@UKsBestDesigns.com
Info@UKsBestDesigns.com
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We do not accept Exchanges for change of mind, or if you ordered the wrong color or size
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 days please let us know at Info@UKsBestDesigns.com
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Enquires@UKsBestDesigns.com. Please note that returns will need to be sent to the following address: (Returns addresses will be the shipped from address on your shipping label]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at Enquires@UKsBestDesigns.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Info@UKsBestDesigns.com
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
No Products will be Exchanged for Change of mind or ordering the wrong size or Wrong color or wrong Product as these are made to order
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Info@UKsBestDesigns.com.
If 15 business days have passed since we’ve approved your return, please contact us at Info@UKsBestDesigns.com
Enquiries@UKsBestDesigns.com
WhatsApp +447494838789
ADDRESS 17 TEMPLE COURT DL10 4RA UNITED KINGDOM